Customer Service Articles

How to Deal with Angry Customers

by | November 22, 2022 | Communication, Customer Service, Follow Through, Leadership, Problem Solving | 0 Comments

  Engineers tend to think that since they chose a technical career that they don’t need to deal with customers much, but this typically isn’t the case. Most jobs deal with people on some level and really everyone can be viewed as a customer if you think about it....
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